If you completed a campaign but didn’t receive your yoinks, don’t worry — we’re here to help.
Sometimes, there can be a delay or issue with campaign tracking or the platform itself. This doesn’t happen often, but when it does, we’ll work with you to get it sorted.
If you think you should’ve received yoinks and didn’t, please reach out to us by:
Submitting a support ticket via our support desk here
Or emailing us directly at contact@yoinksy.com
Please include any helpful details (like the campaign you completed, when it was done, and any screenshots if available). This helps us resolve things faster.
Once we get your message, we’ll:
Review your account and campaign status
Verify completion with our system
Reward your yoinks if everything checks out
This process can take a little time depending on the campaign, but we’re committed to making sure you receive what you’ve earned.
Thanks for your patience — and as always, if anything feels off, we’re only an email away.